top of page

Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

Bradley Wedding Co. & Mile High DJ Co. – Terms & ConditionsBy booking services with Bradley Wedding Co., the client agrees to the following terms and conditions: Booking & Retainer A signed agreement and non-refundable retainer are required to secure your event date. Dates are not guaranteed until both are received. Final Payment Final payment is due prior to the event date unless otherwise agreed upon in writing. Failure to complete payment may result in suspension or cancellation of services. Cancellation PolicyRetainers are non-refundable due to the reservation of your event date and the loss of potential bookings. Cancellations made within 30 days of the event may be subject to additional fees. Event Changes Any changes to the event date, location, timeline, or requested services must be communicated as soon as possible. Bradley Wedding Co. will make every reasonable effort to accommodate changes but cannot guarantee availability. Overtime: Additional event time beyond the contracted hours may be available at an hourly rate and must be approved by Bradley Wedding Co. Client Responsibilities The client is responsible for providing:• Safe and adequate access to the venue• Reliable power sources• Proper shelter for outdoor events• Necessary venue permissions and approvals. Music & Content- Bradley Wedding Co. reserves the right to decline music or announcements that contain excessive hate speech, threats, or illegal content. Equipment & DamagesClients are responsible for damages caused by guests, vendors, or venue staff to Bradley Wedding Co. equipment during the event.Bradley Wedding Co. shall not be held liable for circumstances beyond reasonable control, including but not limited to severe weather, natural disasters, venue closures, illness, emergencies, or government restrictions. Liability: Bradley Wedding Co. maintains professional standards and backup procedures whenever possible but shall not be liable for unforeseen technical failures, venue issues, or circumstances outside of reasonable control. Photography & MediaBradley Wedding Co. may use event photos, videos, or social media content for promotional purposes unless the client requests otherwise in writing. Conduct & Safety: Bradley Wedding Co. reserves the right to end services without refund if unsafe, illegal, threatening, or abusive conditions exist at the event. AcceptanceBy submitting payment and/or signing an agreement, the client acknowledges acceptance of these.

bottom of page